Refund Policy

Introduction

Air Valencia ("we", "us", or "our") operates the airvalenciabd.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

Personal Information We Collect

When you use our Service, we may collect several types of information including:

• Contact information (name, email address, phone number)
• Travel details (flight preferences, booking information)
• Payment information (credit card details processed through secure third-party providers)
• Device and usage data (IP address, browser type, pages visited)
• Location data (when you enable location services)

We collect this information to provide and improve our Service, process transactions, and communicate with you.

How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features
• To provide customer support
• To gather analysis or valuable information for improvement
• To monitor usage of our Service
• To detect, prevent, and address technical issues

Data Sharing and Disclosure

We may share your personal information with:

• Service providers to facilitate our Service
• Business partners (airlines, hotels, etc.) to fulfill your travel requests
• Law enforcement or government agencies when required by law
• Third parties in connection with a merger, acquisition, or asset sale

Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data:

• The right to access, update, or delete your information
• The right to rectification if your data is inaccurate
• The right to object to our processing of your data
• The right to request restriction of processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].